Support Plans

Classic
FREE
Premium
RM5000 per month
Enterprise
Custom price
Knowledge base
Client portal
Email support
Live chat support
WhatsApp support
Hotline support
Remote assistance
Configuration assistance
UNLIMITED update content
Dedicated account manager
24×7 online support
On site service
Maximum response time (Urgent Case)45 Min15 Min15 Min
Maximum response time8 Hours3 Hours1 Hour

Additional Charge

  • Remote Training Fees by Google Meet (Max 2 person per session) – RM350 per 3 hours
  • Third party application fee – RM120 per vendor
  • Third party docking service fee – RM120 per hour